This Privacy Policy describes how FE fundinfo (Switzerland) AG (“fundinfo”) collects, uses and handles non-registered user information. It further describes why we collect information, how we use cookies and IP addresses, when and how we share personal and non-personal information with third parties and how we keep your personal information secure.
The terms “we” “us” and “our” refer to FE fundinfo (Switzerland) AG Switzerland, FE fundinfo (UK) Ltd, FE fundinfo (Germany) GmbH, FE fundinfo (Hong Kong) Limited, FE fundinfo Spain S.L., Madrid, FE fundinfo (Singapore) Pte Ltd and FE fundinfo (France) SAS.
“fundinfo website” or “fundinfo” refers to both fundinfo.com and etfinfo.com.
“user” refers to non-registered individuals accessing fundinfo’s websites.
“subscriber” refers to registered individuals accessing fundinfo’s websites.
As FE fundinfo (Switzerland) AG is registered in Switzerland and offers services to investors in the European Union, it has appointed FE fundinfo (Germany) GmbH as its EU Representative.
The contact details of FE fundinfo (Germany) GmbH are as follows:
Rheinstraße 13
60325 Frankfurt am Main
Germany Phone: +49 69 750 859 790
Mr Daniel Walter has been appointed as Data Protection Officer. Mr Walter can be contacted at dpo@fefundinfo.com or FE fundinfo (Switzerland) AG, Staffelstrasse 12, 8045 Zürich, Switzerland.
If you do not create an account with fundinfo the personal information we collect is limited to the country where you reside, the language through which you choose to access the fundinfo website and whether you are a private or an institutional investor.
fundinfo will differentiate between individual non-registered users and business non-registered users based on the source IP address. For business non-registered users only, we will directly collect metrics (visit timestamps, count of pageviews, count of visits, visit durations), and dimensions (URL viewed, device type, browser). Also for the business non-registered users, through a third party, we will indirectly collect additional dimensions (company name; company registered address(es), country, county, postal code; company website address and telephone number; industry and SIC (Standard Industry Classification Code); published AUM and /or turnover (if listed); number of employees; company registration number and year of founding).
fundinfo may collect information to enable us to provide information and documents to you, to decide how to develop our products, to create commercial opportunity for selling insight to asset managers, as well as to provide information to our members, who are the fund managers and companies listed in the members section of the fundinfo website.
The data collected is being processed to ensure non-personal data is retained, and then stored securely in fundinfo’s databases. This information is further processed to achieve the purposes mentioned above.
fundinfo will process your data in a lawful, fair and transparent manner.
Your personal data is processed because you have consented to the processing of your personal data for the purpose of using the services provided by fundinfo.
The information with which you provide us before accessing the full fundinfo website (i.e. your investor profile, your country of domicile, your chosen language and your acceptance of our Disclaimer and Terms & Conditions of Use) are stored as a cookie on your browser for one month and by us internally for one month.
The business non-registered user metrics and dimensions are being retained for a year. The business non-registered user IP addresses are being retained by LeadForensics according to their own data retention policy.
We collect information when you specify your country of residence and investor profile (whether you are a private investor or an institutional investor) through the use of cookies and the IP address.
Specifically, the following data are collected from you by fundinfo:
The IP address is used to positively identify business non-registered user, through the use of LeadForensics technology. The individuals non-registered users IP address is discarded immediately and not processed any further.
The collected data are considered “non-personal” data if they cannot be used to identify a specific individual. However, those data, if collected or read together with unique identifiers such as cookies (if accepted by the user) or an IP address, may lead to the identification of an individual. In this case, the data will be deemed as “personal data” and treated as such.
In general
A cookie is a small file which a website puts on a computer or other device so that the website can remember something about you at a later time. When you visit the fundinfo website for the first time, you will be asked to specify your country of residence and investor profile (whether you are a private investor or an institutional investor). The fundinfo website will place a cookie on your computer or device so that when you visit the website again you will not be again requested to specify your country of residence or investor profile. fundinfo requires to use cookies to enhance its website functionalities by tailoring its services for you based, for example, on your investor profile and domicile.
The following are the cookie types we use:
- User preferences;
- Authentication;
- Security;
- Application visibility reporting;
- Session persistence;
- Usage statistics.
These cookies will not be used for any purposes other than the ones stated above. The cookies we used are “essential”: this means that our cookies are strictly necessary for us to provide you with the service that you have consented to when accessing our website. As such, we do not provide for a mechanism of “opting-out”. If you do not accept our cookies you will not be able to avail of the services offered by fundinfo.com.
List of cookies used by fundinfo
|
Cookie Name |
Default Expiration Time |
Description |
|
_utma |
2 years from set/update |
Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics |
|
_utmt |
10 minutes |
Used to throttle request rate |
|
_utmb |
30 mins from set/update |
Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. |
|
_utmc |
End of browser session |
Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. |
|
_utmz |
6 months from set/update |
Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics |
|
PHPSESSID |
End of browser session |
ID of the user session |
|
PreferredLanguage |
1 Month |
User language |
|
BIGipServer* |
End of browser session |
“Persistence Cookie”, ID user session |
|
TSxxxxxxxx |
End of browser session |
Main ASM Cookie |
|
f5_cspm |
End of browser session |
Session Cookie created for application visibility reporting. Client Side Performance Monitoring (CSPM) feature |
|
f5avrbbbbbbbbbbbbbbbb |
End of browser session |
Session Cookie created for application visibility reporting. |
|
f5avrxxxxxxxxxxaaaaaaaaaaaaaaaa |
End of browser session |
Session Cookie created for application visibility reporting. |
Specific to gateway.fundinfo.com
On gateway.fundinfo.com we use the following cookies:
|
Cookie Name |
Default Expiration Time |
Description |
|
TSxxxxxxxx |
End of browser session |
Main ASM Cookie |
|
f5_cspm |
End of browser session |
Session Cookie created for application visibility reporting. Client Side Performance Monitoring (CSPM) feature |
|
f5avrbbbbbbbbbbbbbbbb |
End of browser session |
Session Cookie created for application visibility reporting. |
|
f5avrxxxxxxxxxxaaaaaaaaaaaaaaaa |
End of browser session |
Session Cookie created for application visibility reporting. |
The following cookies are set by Google Analytics:
|
Cookie Name |
Default Expiration Time |
Description |
|
_ga |
2 years |
Used to distinguish users |
|
_gid |
24 hours |
Used to distinguish users |
|
_gat |
1 minute |
Used to distinguish users |
If you do not create an account with fundinfo we will generally not make your personal information (as listed in point 1, above) available to any third party except Lead Forensics (the IP address only) and our related companies, i.e. FE fundinfo (UK) Ltd, FE fundinfo (Germany) GmbH, FE fundinfo (Hong Kong) Limited, FE fundinfo Spain S.L., Madrid, FE fundinfo (Singapore) Pte Ltd and FE fundinfo (France) SAS.
Under exceptional circumstances, we may make your data available to third-party service providers who help us 1) administer fundinfo.com or 2) process the data submitted to it. These providers will not use the data for their own purposes.
fundinfo may provide links to one or more other third party websites. We encourage you to read their individual privacy policies before providing any of your personal information to them.
fundinfo is not responsible for the privacy policy adopted by third party web-sites.
fundinfo is intended for use by persons aged 18 and over. fundinfo does not knowingly collect or solicit any information from anyone under the age of 18. The services offered by fundinfo and its content are not directed at children under the age of 18. In the event that we learn that we have collected personal information from a child under age 18, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us.
Your rights include:
You have the right to be informed of the source of the personal information, of the purposes and methods of the processing, of the identification information concerning the entity responsible for collecting and processing your personal information, of the entities or categories of entity to whom or which your personal information may be communicated and who or which may get to know said information, etc.
You have the right to obtain confirmation from fundinfo on whether or not your personal data is being processed and if so, to request further information on the processing.
You have the right to rectify any inaccurate personal data, without delay.
You have the right to obtain erasure of your personal data without delay, where certain grounds apply.
You have the right to obtain restriction to the processing of your data by fundinfo, where certain grounds apply.
You have the right to withdraw consent at any time without charge.
You have the right to receive the data you have provided to fundinfo in a structured, commonly used, machine-readable format and to send this data onto another data controller.
For the purpose of exercising the rights described above, you may contact the Data Protection Officer email: dpo@fefundinfo.com or write to FE fundinfo (Switzerland) AG, Staffelstrasse 12, 8045 Zürich, Switzerland.
The fundinfo group is headquartered in Switzerland, with subsidiaries located outside the European Economic Area (EEA), in Singapore and Hong Kong. The European Commission has recognised Switzerland as providing an adequate level of protection of personal data. Your personal data may be transferred across international borders. It may be transferred to countries that have different levels of data protection laws to the country from where you submitted your personal data. fundinfo has put in place security measures for the export of personal data from its jurisdiction and has made arrangements with entities receiving your personal data such as, that they shall ensure that security measures are in place, and that your personal data is processed only in accordance with EU Data Protection laws.
fundinfo takes reasonable measures to ensure the security of your personal information. In particular, we take steps to protect against unauthorised access to disclosure of or alteration of your personal information. The steps we take to protect the security of your personal information include the putting in place of industry standard firewalls and password protection systems.
By ticking the box at the end of the Disclaimer and Terms & Conditions of Use, you consent to the collection and use of your data, as described in this Privacy Policy.
31st October 2019.